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O2 recycle and no phone no money and no answer to emails....

Leianne
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I sent my phone off 2 weeks ago and even though phone was delivered to them the next day....im yet to hear anything...Reading posts on here this seems to be common...just wondered if anyone has recieved the £150 extra for Samsung phone on top of what it's worth?....

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MI5
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@Leianne 

Contact them directly https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124148 Posts
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Registered:

@Leianne 

Contact them directly https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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farling42
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When you do get a response from them, expect them to report "Touch Screen Issue" and slash the offered price of the phone by 90%

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jonsie
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Leianne
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And that's exactly what they did do...currently awaiting them to send me the proof...

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