cancel
Showing results for 
Search instead for 
Did you mean: 

O2 recycle and no phone no money and no answer to emails....

Leianne
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I sent my phone off 2 weeks ago and even though phone was delivered to them the next day....im yet to hear anything...Reading posts on here this seems to be common...just wondered if anyone has recieved the £150 extra for Samsung phone on top of what it's worth?....

Message 1 of 5
386 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Leianne 

Contact them directly https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
376 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Leianne 

Contact them directly https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
377 Views

farling42
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

When you do get a response from them, expect them to report "Touch Screen Issue" and slash the offered price of the phone by 90%

Message 3 of 5
365 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Leianne
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

And that's exactly what they did do...currently awaiting them to send me the proof...

Message 5 of 5
338 Views