Solved: Re: O2 open

234 · ‎13-11-2019

My phone was lost and reported lost with insurance company and still haven’t received a new phone even though there still taking the monthly payments for the phone and insurance the number already been blocking but the insurance company says I need proof of the being barred from 02

MI5 · ‎13-11-2019

@234 if not insured with O2 you'll need to ask customer service for proof that the phone is disabled.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎13-11-2019

@234 if not insured with O2 you'll need to ask customer service for proof that the phone is disabled.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎15-11-2019

@234 I'm so sorry to hear about your phone! How are you getting on with it all since you last posted? If you need anything else, do give us a shout please

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