Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Level 1: Joiner
Posts: 1
Registered: ‎13-05-2018
Accepted Solution

O2 open for friends & family

Please can someone advise how I add the discount for my husband with my work discounts.
Have been advised that we both get 25% each. Have managed to do mine but when I try and do his it obviously won’t let me do it the same way as it’s my national insurance number etc.
Many thanks
Level 68: Extraordinaire
Posts: 15,869
Registered: ‎31-03-2010

Re: O2 open for friends & family

[ Edited ]

@Buddy This guide may help you: https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

If that doesn't help, please call customer service. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



Funniest-Thread-2
Posts: 109,118
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: O2 open for friends & family

O2 open can no longer be shared I’m afraid.
You’ll have to apply for family plan discount for your husband https://www.o2.co.uk/family-plan
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 81,355
Topics: 576
Solutions: 3,931
Registered: ‎04-01-2009

Re: O2 open for friends & family

If someone has O2 Open, can they automatically get Family Share or would they have to apply within the first 28 or 30 days of opening the account? I'm not sure exactly how this works.

Posts: 109,118
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: O2 open for friends & family

Both are within the first 30 days @jonsie
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 81,355
Topics: 576
Solutions: 3,931
Registered: ‎04-01-2009

Re: O2 open for friends & family

Posts: 109,118
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: O2 open for friends & family

Yes, exactly that.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 81,355
Topics: 576
Solutions: 3,931
Registered: ‎04-01-2009

Re: O2 open for friends & family

Posts: 16,438
Topics: 297
Kudos: 1,856
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: O2 open for friends & family

[ Edited ]

From your o2 open page @Buddy you need the codes to use online or on the phone as per this screenshot 

44ACB085-CC40-4F9D-9B96-972861538230.jpeg

As per the faq https://www.o2.co.uk/help/pay-monthly/o2-open

8C36A2DA-8AE0-43FE-81C3-ABEE2ECF2E4D.jpeg

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services