O2 open discounts

Fran1207 · ‎23-06-2018

I recently upgraded my phone and my wife’s phone and as I qualify for O2 open was told I would get 40% airtime discount and my wife would get 25%. I’ve registered and obtained my 40% but how do I get the wife’s 25%?

MI5 · ‎23-06-2018

Hi @Fran1207

Open discount help here https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/... and also Family plan help here https://www.o2.co.uk/family-plan

I think your wife may be eligible for family plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎23-06-2018

Hi @Fran1207 look at this

https://www.o2.co.uk/help/pay-monthly/o2-open

Veritas Numquam Perit

EmilieT · ‎25-06-2018

Hi @Fran1207, did you manage to set everything up with the info @MI5 and @Cleoriff shared above? Let us know if you need any further help

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Fran1207 · ‎26-07-2018

Nope, never got it sorted out. Called to local O2 store and spoke with staff, apparently o2 changed the rules AFTER we upgraded but before I applied for my codes ( 3 -4 day delay as O2 delayed sending the codes when I applied through work so I had to apply with payslips etc) I feel ripped off and conned by O2 over this, ok it’s only £5 a month but over 2 years it’s £120! I nearly changed to Voda this renewal and wish I had now

EmilieT · ‎27-07-2018

Hey @Fran1207, I'm sorry you didn't manage to get this working. If you'd like I'd happily check on my end whether there's anything else we could do to help - I'll drop you a PM on the forum to discuss this in more details!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Uber · ‎28-10-2019

[Removed personal information]

MI5 · ‎28-10-2019

@Uber wrote:
[Removed personal information]

@Uber

No good on here.

Follow this help Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-10-2019

@MI5 wrote:

@Uber wrote:
[Removed personal information]

@Uber

No good on here.

Follow this help Guide: O2 Open & Friends and Family discounts - How to sign up

Well, that's sorted my discount

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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