O2 network
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on 15-02-2021 19:04
Are O2 sending letters with replacement SIM cards informing customers that o2s network is changing on the 1st April and to follow the instructions in the letter
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on 15-02-2021 19:09
You'll be sent a new sim.
When you receive it, you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update
I'm only guessing, but I suspect they are turning off 2g in some areas and any old 2g sims won't connect to the extended network.
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on 15-02-2021 19:11
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on 15-02-2021 19:11
@Nell2 It's nothing the community has been informed of. Sounds like a scam. If you receive something in the post, do not do anything without confirming it with O2. Guide: Coronavirus Community Help and Support
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on 15-02-2021 19:19
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on 15-02-2021 19:19
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 15-02-2021 20:58

