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O2 email accounts

JHA1E
Level 1: Joiner
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O2 has closed down its email accounts. Not a problem but I can still send to my account but I cannot download from the account to check. Emails sent to my o2 account just disappear. Why do emails sent to a defunct o2 email account not bounce back?

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Toby
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Hi @JHA1E,

Your feedback and that of others in the same boat has ensured that from today, all closed down webmail accounts will have a message to indicate its closure. Hopefully this helps!

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
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Message 14 of 17
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MI5
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Because the email is still received by the smtp server which is still active.
It's only the pop server that has gone so far.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 17
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JHA1E
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So how long before the smtp server is disabled so that emails sent to the account in error are bounced?

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MI5
Level 94: Supreme
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No one knows - we've asked but not had an answer.
tbh it's a major mess up all round.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 17
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JHA1E
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I am glad that I am not the only one who thinks it is a total shambles!

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Beenherebefore
Level 32: Blockbuster         
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Oh no, there are plenty of us on here.....and if the truth be known, there are many hundred within O2 thinking exactly the same.
"My life is a facsimile of a sham"
Message 6 of 17
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MI5
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It's taken them over 3 years of saying it is ending to get to this point where it is only half finished.
It could go on like this for another 3 years !!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 17
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Beenherebefore
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@MI5 wrote:

It could go on like this for another 3 years !!

You might.....just might regret saying that LOL

"My life is a facsimile of a sham"
Message 8 of 17
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Bambino
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@JHA1E It's probably of no consolation to you, but it is now approaching three years that this was announced.

http://forums.moneysavingexpert.com/showthread.php?t=4761509

Edit: as @MI5 mentioned as I was typing.:smileywink:

I DO NOT WORK FOR O2



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Message 9 of 17
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Anonymous
Not applicable

After not receiving any emails into my o2 account after 9th August I have started receiving some again in the last two or three days! Whatever is happening??

Message 10 of 17
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