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O2 coverage in Leeds

Junior
Level 2: Apprentice
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Registered:

Hi. I've sent you a PM Pablo - wonder if you could check status of a mast that is saying :

Sorry we are experiencing high service demand in this area
One of our phone masts in your area is currently experiencing high demand and any problems you might be experiencing could be due to this.

Been like this since 18 Feb 13 - post code area is LS27 7LE

Thanks

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adamtemp64
Level 66: Unequalled
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Registered:

@junior best to start your own thread as you are in leeds not in wales

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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Toby
Former Staff
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Hi Junior,

I have created a new topic on the forum with your post, as you are in a different area meaning its good to have your own thread.

Thanks Adam for raising.

Toby
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Anonymous
Not applicable

Hi

 

As per my pm, spoke to the network guys - there are two other masts in your local area that are currently down.  This means there's higher than usual traffic going through the mast most local to your postcode.  With any congestion issue the service can come/go a bit. 

 

As soon as the other masts are back up this should stop.  As with all unplanned outages, O2 doesn't give any timescales but Leeds is a large city so it will be getting a high prioirity and if the problem has been ongoing since the 18th, should be resolved soon.

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