I'm having some issues with the o2 app not showing remaining data!
This occurs in both the old and new app and on the o2 website from any pc I have tried.
I have called o2 CS about this on 3 seperate occasions now and each time nobody is able to resolve it!
This only occured after I transferred my number from o2 business to o2 consumer!
This has been going on now since mid December.
Can anyone offer any advice or help?
Thanks in advance
Solved! Go to Solution.
I did get this fixed!
It was an bacause I wanted to keep an existing number, not use the one allocated when I took the contract!
The last O2 CS rep I spoke to suggested that chaning my Direct Debit date would cause a reset of my details on their system and fix the problem!
This was done and it worked!
I hope this can help you.
Track usage, upgrade and get support with the My O2 appDownload My O2