cancel
Showing results for 
Search instead for 
Did you mean: 

O2 app and data allowance?

RogerRoger
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Does access the O2 Android app on mobile data use my allocated data? I'm currently roaming and have to check it regularly for several family members.

 

Thanks

Message 1 of 4
508 Views
3 REPLIES 3

pgn
Level 77: Grand Master
  • 39488 Posts
  • 243 Topics
  • 1795 Solutions
Registered:

Yes, every access to a website made using your data allowance will use some of that allowance.

If you are connected to hotel or other WiFi, none of your data allowance is used, @RogerRoger More info on keeping track here:

https://www.o2.co.uk/help/account-and-billing/understanding-data

Message 2 of 4
489 Views

RogerRoger
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks but I asked about the app, not the website.

 

Providers often exempt their own services from eating into your allowance.

Message 3 of 4
476 Views

madasaf1sh
Level 78: King of Kings
  • 11944 Posts
  • 66 Topics
  • 3218 Solutions
Registered:

@RogerRoger 


From what I remember then the Mobile App and Mobile Site, are zero rated along with this list

 

https://news.o2.co.uk/press-release/o2-announces-zero-rating-for-support-websites-during-covid-19/#:...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
472 Views