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Anonymous
Posts: 0

Re: O2 Wifi At London Underground Not able to connect.

Tofolo_1 Thank you very much.

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Anonymous
Posts: 0

Re: O2 Wifi At London Underground Not able to connect.

Hi, Thank you for suggestion, I followed your steps, Since I was getting O2Wifi Landing page and logged into O2Wifi, I clicked on Not You? link and asked me to confirm I want to logout and the device will be deleted from O2 wifi. So far so good, Closed browser and in Wifi Settings clicked Forget O2WiFi to make sure it ask me to login again, but When I tried to access internet again after these steps, surprise I have logged in again without doing any thing able to browse internet at same O2wifi hot spot Smiley Sad.

and then I tried going to 1.0.0.0 but nothing happened no O2 wifi Landing page, just wait icon going round and round :-).

 

 

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Level 2: Apprentice
Posts: 14
Registered: ‎19-09-2013

Re: O2 Wifi At London Underground Not able to connect.

okay, my Guess is that your session just continued. Remember its the Wifi system that remembers you, not your phone remembering the hotspot that gives you an account. The reason there will be a "session" is to stop you constantly seeing the Welcome page in Mc Donalds but it will also run for x hours so you see it 2 or 3 times a day.

 

If you can get to the welcome page and see "not you" can you repeat the steps. If you just see some sort of login screen then can you try tomorrow (assuming the session will have timed out by then).

 

If this is getting you no where i think you need to do this in stages

1) Perform the not you stuff

2) Turn off wifi and dont try o2 wifi for a day

3) Try to sign up using the O2 wifi app (after 24 hours) its on iOS and Android - if not then try to sign up again after 24 hours.

 

After that i am out of suggestions i am afraid. You could try calling O2 and tell them you ported your number and now you need your Old O2 wifi account deleted, someone must have a system to view O2 wifi accounts on your old phone number if you remember it :-)

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Anonymous
Posts: 0

Re: O2 Wifi At London Underground Not able to connect.

Yup culprit was the session, next day when I tried again registered once more after asking O2 Customer service to delete my O2 wifi account.
and then Tried at Underground no issue at all worked fine. Thank you for trick...which worked perfectly.
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Anonymous
Posts: 0

Re: O2 Wifi At London Underground Not able to connect.

I am having same problems with connecting on the underground.  However I am reluctant to muck about with my stable working O2 wifi connection and ignore "Beardies" wifi, as I ignore his wretched junk mail that arrives twice a week through my letter box.

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Level 1: Joiner
Posts: 1
Registered: ‎20-03-2018

Re: O2 Wifi At London Underground Not able to connect.

Thanks you so much for this; worked a treat to enable my new iPhone log onto Tube wifi again.

Much appreciated.

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Posts: 100,150
Topics: 546
Solutions: 12,719
Registered: ‎04-04-2012

Re: O2 Wifi At London Underground Not able to connect.

@Howie1 Glad you found the forum useful, and welcome Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 1
Registered: ‎26-06-2019

Re: O2 Wifi At London Underground Not able to connect.

[ Edited ]

This needs to be stickied.

 

After almost half a decade the solution still works.

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Posts: 79,896
Topics: 572
Solutions: 3,813
Registered: ‎04-01-2009

Re: O2 Wifi At London Underground Not able to connect.

Most ofthe regulars will link to this when the question is asked though I do agree the thread should be stickied or made into a guide.

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Posts: 100,150
Topics: 546
Solutions: 12,719
Registered: ‎04-04-2012

Re: O2 Wifi At London Underground Not able to connect.

It used to be on the index page but was removed for some reason?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)