Solved: O2 Website: My Accounts Data Usage Gauge

Asdic_Ping · ‎22-01-2013

When I log into my account to see how much data I've used so far the gauge tells me I've used 2.9 MB but when I look into the more detailed breakdown of what I've used to date the total used is 21.88 MB. Why the big discrepancy? If it makes any difference I use a Blackberry handset on pay monthly. The only explanation I can think of is that it separates what I've used on O2 wap and what I've used on Blackberry.net. Any views appreciated.

BlackBerry 9300, 9810 & Playbook

MI5 · ‎22-01-2013

Others have commented the same as you with Blackberry's. I assume it's due to the data compression that BB apply to their servers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-01-2013

Others have commented the same as you with Blackberry's. I assume it's due to the data compression that BB apply to their servers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Asdic_Ping · ‎23-01-2013

Thanks for the reply. Must be a Blackberry issue then, but could be misleading if you just look at the gauge to determine how much data you have consumed.

BlackBerry 9300, 9810 & Playbook

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O2 Website: My Accounts Data Usage Gauge

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