O2 Store and Share - constant sync errors

[Anonymous]

I recently got an iPad Pro 12.9 on O2 that came with 2 years free unlimited Store and Share cloud storage. Great, I thought - I can ditch Dropbox and save £79 per year.

Unfortunately, it just doesn't work. The sync client for Mac constantly gives me 'Insufficient Storage' errors (despite recognising I'm on an Unlimited plan) and it's basically unusable.

Has anyone else had this issue? Is it worth persisting or is the Store & Share product just fundamentally broken?

[Cleoriff · Accepted solution]

Hi @Anonymous I am not an Apple user so not sure what's happening with it....have you spoken to customer services? http://www.o2.co.uk/contactus 

They may have someone with technical knowledge available If no joy with this route then you could put in a complaint of course...http://www.o2.co.uk/how-to-complain

As it's an error with syncing...you may want to speak to Apple directly https://support.apple.com/en-gb/contact

[Anonymous]

Thanks for the reply @Cleoriff - I may have to get in touch with O2. Definiely a problem with ther sync client as Dropbox, Google Drive and OneDrive all sync perfectly on my system.

[Cleoriff]

I think it's the best thing to do at this time @Anonymous. Best of luck