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O2 Store Delivered wrong Item
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on 05-05-2016 08:23
How do I complain about the online store delivering the wrong Item, I ordered a screen protector for a Galaxy S7 and they delivered one for a iphone 6/6s even though the dispatch note says galaxy S7. Every phone number is for Phones!!!!!
Solved! Go to Solution.

Re: O2 Store Delivered wrong Item
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on 05-05-2016 08:33
Will they not just re-order for you?
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: O2 Store Delivered wrong Item
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on 05-05-2016 08:38
Have you called customer service? http://www.o2.co.uk/contactus
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on 05-05-2016 09:12
Re: O2 Store Delivered wrong Item
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on 05-05-2016 13:38
Most orders you get from O2 direct have a returns label included as part of the invoice.