O2 Refresh

PurgeComplete · ‎17-01-2024

How do Refresh customers pre-order? My 90 day window is complete and I'd like to pre-order the S24 ultra but not sure how this works?

Thanks

MI5 · ‎17-01-2024

@PurgeComplete

I assume you mean switch up?

In which case, you need to go in store and pay a £50 deposit to pre order.

Guide: Introducing O2 Switch Up. Swap phones whenever you want!

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PurgeComplete · ‎17-01-2024

£50 deposit? Where did you get this information?

MI5 · ‎17-01-2024

Experience

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎17-01-2024

@PurgeComplete

Also from from experience of the pre-ordering the Pixel Fold, in store £50 deposit, which is refunded when you pick it up...

Me personally would just wait till it comes out, and then do the switchup..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎17-01-2024

If previous is anything to go buy there may be a waiting list, so if you want it, the sooner the better I'd say.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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