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Baz
Level 4: Observant
Posts: 42
Registered: ‎02-02-2019

Re: O2 Recycle Price promise

Just an updated for you all I've had no e-mail with regards the returning of the item due to not been able to price match due to it having a keyboard however just gone 5pm I got text from my bank to say that £90 had been paid in to my account from Redeem UK Limited on behalf of O2 so not sure what goes now I just Know i will not be given them a great feedback for communication or price match as I would have thought having all the parts to it would be better I do also wonder in my own mind if I sent it back with out the keyboard if they would have price matched it then  lol .

Anonymous
Posts: 0

Re: O2 Recycle Price promise

So you’ve asked for the item to be returned but they have instead put the full original quoted price in your account?
Baz
Level 4: Observant
Posts: 42
Registered: ‎02-02-2019

Re: O2 Recycle Price promise

Spot on @Anonymous
Baz
Level 4: Observant
Posts: 42
Registered: ‎02-02-2019

Re: O2 Recycle Price promise

Following my trustpilot review of O2 recycle and the reply from them on trustpilot  I had to e-mail in again to them about this price match I have today got a reply to say they would now offer the price match and my extra payment will be in by 6pm today which it was 

Anonymous
Posts: 0

Re: O2 Recycle Price promise

Excellent news
Posts: 67,804
Topics: 544
Solutions: 3,363
Registered: ‎04-01-2009

Re: O2 Recycle Price promise

Glad you shamed them ino it and it's sorted now @Baz