on 14-02-2019 17:57
Just an updated for you all I've had no e-mail with regards the returning of the item due to not been able to price match due to it having a keyboard however just gone 5pm I got text from my bank to say that £90 had been paid in to my account from Redeem UK Limited on behalf of O2 so not sure what goes now I just Know i will not be given them a great feedback for communication or price match as I would have thought having all the parts to it would be better I do also wonder in my own mind if I sent it back with out the keyboard if they would have price matched it then lol .
on 21-02-2019 17:57
Following my trustpilot review of O2 recycle and the reply from them on trustpilot I had to e-mail in again to them about this price match I have today got a reply to say they would now offer the price match and my extra payment will be in by 6pm today which it was
on 23-02-2019 11:30
Glad you shamed them ino it and it's sorted now @Baz