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O2 Recycle Price promise

Baz
Level 4: Observant
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Have just done a Recycle of a old Samsung Tab pro S with keyboard and O2 offred £90 so went ahead with it however I just notiched that Mazuma will give my £125 ( https://www.mazumamobile.com/sell-my-mobile/samsung/tablets/galaxy-tab-pro-s-lte-with-keyboard-/2630 ) so gone to use the O2 price promise and noted that it does not list the Tab pro S as a model and no way to enter it manual does this mean that they don't price promise tablets 

Message 1 of 26
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jonsie
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@Cleoriff wrote:

Pity @Baz didn't come here first. We would have recommended CEX or Mazuma Mobile as opposed to O2 Recycle...


Yes, a great pity. Hope all goes well for him.

Message 11 of 26
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Baz
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This is not sounding good at all well all I can do now is what and see what goes on can I say keep everything crossed and hope for the best even if it £90 🥺
Message 12 of 26
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jonsie
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gmarkj
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Hope you also have something that will prove the correct device (IMEI or similar) as that has also happened before...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 14 of 26
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Baz
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Will do @jonsie and all I'm hoping I'm one of the small number of lucky ones I going to take it read that it's not O2 that run the service that it is a company on behalf of O2
Message 15 of 26
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Anonymous
Not applicable
Yes I think it’s Redeem that run it for O2
Message 16 of 26
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Baz
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Well there's a good start got an e-mail back from them and they won't price match due to it having a keyboard 

Message 17 of 26
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Anonymous
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Ask them to send it back & get a better price at CEX
Message 18 of 26
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Baz
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have sent the e-mail off to them this morning asking for it back due to the fact that you can't price match due to it having a keyboard
Message 19 of 26
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Cleoriff
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Keep us updated @Baz wink

Veritas Numquam Perit

Girl in a jacket
Message 20 of 26
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