Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Baz
Level 4: Observant
Posts: 45
Registered: ‎02-02-2019
Accepted Solution

O2 Recycle Price promise

Have just done a Recycle of a old Samsung Tab pro S with keyboard and O2 offred £90 so went ahead with it however I just notiched that Mazuma will give my £125 ( https://www.mazumamobile.com/sell-my-mobile/samsung/tablets/galaxy-tab-pro-s-lte-with-keyboard-/2630 ) so gone to use the O2 price promise and noted that it does not list the Tab pro S as a model and no way to enter it manual does this mean that they don't price promise tablets 

Posts: 87,096
Topics: 529
Solutions: 11,012
Registered: ‎04-04-2012

Re: O2 Recycle Price promise

@Baz

Contact details here https://www.o2recycle.co.uk/contact.aspx 

I suggest you contact them directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: O2 Recycle Price promise

@Baz Ask them to send it back then take it where you get more money 

Highlighted
Posts: 87,096
Topics: 529
Solutions: 11,012
Registered: ‎04-04-2012

Re: O2 Recycle Price promise

If they do their usual trick, they'll claim screen burn and reduce the offer to £20 anyway, at which point you can request they return it to you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Baz
Level 4: Observant
Posts: 45
Registered: ‎02-02-2019

Re: O2 Recycle Price promise

I've emailed them to see what they say about offering the extra £30
Baz
Level 4: Observant
Posts: 45
Registered: ‎02-02-2019

Re: O2 Recycle Price promise

It's in perfect condition @MI5 so if they do that I will be getting it back
Level 63: Greatness Assured
Posts: 12,225
Registered: ‎31-03-2010

Re: O2 Recycle Price promise

@Baz I hope you took photos of the condition that the device was in before you sent it off to O2. If you search the forum you will find they have a despicable reputation.

I DO NOT WORK FOR O2

Posts: 87,096
Topics: 529
Solutions: 11,012
Registered: ‎04-04-2012

Re: O2 Recycle Price promise


@Baz wrote:
It's in perfect condition @MI5 so if they do that I will be getting it back

It's a common complaint on here unfortunately @Baz

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 68,896
Topics: 545
Solutions: 3,388
Registered: ‎04-01-2009

Re: O2 Recycle Price promise

Oh dear....I fear the worst.

Reduced offer, 2 weeks to be returned and comes back damaged.

Posts: 70,469
Topics: 674
Registered: ‎14-01-2013

Re: O2 Recycle Price promise

Pity @Baz didn't come here first. We would have recommended CEX or Mazuma Mobile as opposed to O2 Recycle...

*The Game Is On*