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O2 Recycle Complaint

Mjjcbishop
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:
Hi, please can someone advise me of a human I can talk to about O2 recycle complaint that was done via a store?
Message 1 of 2
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1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Mjjcbishop 

O2 recycle contact details here https://www.o2recycle.co.uk/contact-us

If you want O2 customer service, numbers here Guide: Coronavirus Community Help and Support 

When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
339 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Mjjcbishop 

O2 recycle contact details here https://www.o2recycle.co.uk/contact-us

If you want O2 customer service, numbers here Guide: Coronavirus Community Help and Support 

When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
340 Views