O2 Pocket Hotspot

[maryofdungloe]

Hiya

Do any of you guys know how to reset the O2 Pocket Hotspot back to default settings?  I've forgottem my passcode so went into a O2 store here in Nottingham and they said the passcode is admin. I've tried this and it doesn't work.

Thanks

[jonsie]

Merry Christmas and welcome @maryofdungloe 😃🎅

[maryofdungloe]

Thank you josie, and you too.

[Marjo]

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@mryofdungloe wrote:
Thank you for welcoming me 😀. I went into the O2 Shop a few days ago and a different person reset the hotspot for me. I’ve not had chance to see if the passcode has been reset to admin yet. I’ll do that after the new year. Merry Xhristmas O2 family 😀🍺

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Merry Christmas to you too @maryofdungloe hope you had a good one. 

[maryofdungloe]

I didn’t see until I got a notification to say someone replied to my post about the hotspot, but I spelt my username wrong. How do I change it to maryofdungloe?

[MI5]

If you contact one of the admin team team they can help with your user name.

[MercedesS]

Done! Welcome @maryofdungloe and thanks @MI5 for letting us know 

[maryofdungloe]

Thank you for changing my username MI5 and Mercede5 😀

[MI5]

No problem at all Mary

[MercedesS]

A pleasure 

And happy new year!!! 

[maryofdungloe]

Thank you Mercedes and MI5.

ive now got to figure out how to get iTunes to work on my laptop and how to backup and sync my iPhone and iPad to it. It all changed when I upgraded to IOS 11 ☹️