O2 Perks - VIP lounge access

[Anonymous]

Hi,

I'd like to visit the VIP lounge at the O2 Arena. I've visited the O2 Perks section of Prioriy moments and found this:

What? Kick back in the VIP O2 lounge, with two-for-one cocktails and a free cloakroom.

How? Text UPGRADE with the size of your party to 60202. Coming with three  friends? Text UPGRADE4. Subject to availability.

When do I send the text? I'm going to the Muse gig on Saturday. I've tried texting but (understandably) it means nothing as I haven't specified the event I'm attending. The response I got was '02: Please check the keyword and try again. We don't recognise the service you are trying to request'.

So what exactly do I need to do to access the lounge?

Thanks to anyone who can help!!

[Anonymous]

Hi cherry,

I just had a reply saying something might be wrong with the page. They're looking into it now.

In the mean time, you can get into the lounge if you go to the O2 Concierge desk and ask for wristbands from the O2 Angels.

Let me know how that works out, please

[Anonymous]

Thanks Leonard. Something wrong with the page?? What a joke. The page hasn't changed for months. It can't be that.

Still, if I can find the concerige desk then I'll give it a go. I'll keep you posted.

[Anonymous]

Thanks Cherry. I'll make sure the functionality gets sorted on this end.

[Liquid]

Enjoy yourself:)

You'll have to let me know how the vip is:) might change my mind and go again:)

[Anonymous]

Hi Cherry,

You're probably not awake yet, but I was hoping to hear if everything went okay and if you enjoyed yourself?

Cheers,
Leonard

[Anonymous]

Hi Leonard,

I'm afraid it was a case of 'if your names not down, you're not coming in'. God knows how people managed to access the lounge. I guess its just for o2 employees. It isn't a perk. O2 shouldn't be advertising this. The text number doesn't work and o2 are just using this 'perk' to sell contracts. There's nothing more to it. 

Muse were great, though!

[Liquid]

That sucks:(

If it makes you feel remotely better I doubt you missed out on much

[Anonymous]

Hi Leonard,

Just wondered if there was any update? The 'perks' webpage hasn't yet changed. Is this still the 'unobtainable' perk??!!

[Anonymous]

Hi Cherry,

I'll ask - thanks for highlighting it again.

cheers,
Leonard

[Anonymous]

Hi Toby

Thanks for getting in touch via private message.

No - i heard nothing from Leonard. The website hasn't changed. So, all in all, this whole forum was a bit of a waste of time. To be honest, o2 promise loads to take your money and deliver nothing. I have friends that tried texting for the Stones gig at the o2 and they got the same message as i did ( see my first post ).

It would be great if you could look into this. This is the 'unobtainable perk'. Please don't advertise it if normal people without knowing an o2 employee can't get it....

Rant over.