O2 Perks - VIP lounge access

[Anonymous]

Hi,

I'd like to visit the VIP lounge at the O2 Arena. I've visited the O2 Perks section of Prioriy moments and found this:

What? Kick back in the VIP O2 lounge, with two-for-one cocktails and a free cloakroom.

How? Text UPGRADE with the size of your party to 60202. Coming with three  friends? Text UPGRADE4. Subject to availability.

When do I send the text? I'm going to the Muse gig on Saturday. I've tried texting but (understandably) it means nothing as I haven't specified the event I'm attending. The response I got was '02: Please check the keyword and try again. We don't recognise the service you are trying to request'.

So what exactly do I need to do to access the lounge?

Thanks to anyone who can help!!

[Anonymous]

Thanks for the feedback, everyone and thanks for highlighting the thread, perksie.

I've forwarded your feedback and will let you know when I get something back.

[Anonymous]

Hi Leonard, Hi Perksie,

Thanks for this. Leonard - I see that there was a thread on this topic earlier this year but the confusion on this perk still exists. Nobody seems to have any idea on how this 'perk' actually works. I'm going to the O2 Arena on Saturday - do you think you'll have clarification on how I can actually access this lounge by then, Leonard? Thanks for your help.

[Anonymous]

Hi Cherry,

No problem. Once I receive feedback from the team, I'll let you know.

Cheers,
Leonard

[Anonymous]

Hi guys,

Perksie's first post is correct. The team is now working on rewording the page to make it a lot clearer.

Cheers,
Leonard

[Anonymous]

Thanks Leonard. Fingers on the keypad first thing on Saturday then, I guess!!

[Liquid]

You'll have to let us know what you think cherry:)

If its changed ill happily go back:) I just found the spirits and champagnes list rather lacking:(

All the staff were insanely friendly though:) ended up with our own waiter:)

[perksie]

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@Liquid wrote:
All the staff were insanely friendly though:) ended up with our own waiter:)

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To keep?

Very handy....!:smileyhappy:

[Liquid]

Haha yh he carried me to the taxi wouldn't come home with me though:( that was awkward haha

[jonsie]

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@Liquid wrote:
Haha yh he carried me to the taxi wouldn't come home with me though:( that was awkward haha

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Sounds like a night out with you would be very memorable Liquid!

[Liquid]

If you remember any of it I haven't done my job