O2 Open discount on Huawei P20 Pro

[sratansi]

Just got my P20 Pro and was trying to add my O2 Open Doscount but keep getting a message saying : device associated with this number isn’t currently eligible for an O2 Open discount

Anyone have any ideas why this would be?

[jonsie]

I'm glad you are enjoying the phone, I'm jealous as hell. ..

[cardno4]

It really is a good bit of kit. The next saga now will be Friday when trying to claim for the headphones...