O2 Open and SIM only contracts

[Glassbeard]

Can someone explain why O2 open can't be applied to SIM only contracts whilst at the same time it can only be applied to the Airtime portion of a Refresh contract.  This seems very counterintuitive as a SIM only should really be the equivilent of an Airtime portion.  My employer offers the open scheme and yet to take part I would need to cancel my sim only contract, take out a refresh contract, sell the phone boxed and new and then claim the discount which will would lower my monthly costs.

This is so backward!

[MI5 · Accepted solution]

As customers, we have no idea, you'd have to ask O2.
Discount help guide here for reference.
https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

[jonsie]

I thought you could apply O2 Open discount to sim only? @MI5 don't you have it? 

[MI5]

@jonsie F&F can be applied to simo but I believe Open is Refresh only.

[jonsie]

Oh that's disappointing but thinking about it, yes recall it's always latest top of the range phones that have Open issues. It was F&F that I was thinking of, I knew you had a discounted simo 

[MI5]

Yes, that's it mate.