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O2 Have Messed Up My Credit Score

amjedm
Level 1: Joiner
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Help please someone. 

 

I've recently tried to sign up for a new credit card and application was declined even though I thought I didn't have any issues with my credit score.

 

Upon further investigation, it appears O2 have messed up my credit score.

 

Please can someone help to resolve this?

Thank you in advance

 

 

 

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Bambino
Level 75: Digital Don
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@amjedm If you think O2 has had something to do with your credit score you should contact the Credit File Referrals Team. Below are the only methods to use:

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I DO NOT WORK FOR O2



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madasaf1sh
Level 61: Brainiac
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@amjedm 

 

o2 only report data as they are legally required to and your credit score is a fictional number generated by Expiran etc to sell you services. 

Companies look at your credit file...

 

The best and easiest thing to do is log a dispute with the CRA's and they will ask o2 to investigate.

 

edited text as put in wrong place

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Bambino
Level 75: Digital Don
  • 18768 Posts
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  • 2319 Solutions
Registered:

@amjedm If you think O2 has had something to do with your credit score you should contact the Credit File Referrals Team. Below are the only methods to use:

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I DO NOT WORK FOR O2



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madasaf1sh
Level 61: Brainiac
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if done via the CRA then they can put a notice of dispute on as well as soon as you log it as a disputed entry, whereas o2 won't....

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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