O2 Have Messed Up My Credit Score

[amjedm]

Help please someone. 

I've recently tried to sign up for a new credit card and application was declined even though I thought I didn't have any issues with my credit score.

Upon further investigation, it appears O2 have messed up my credit score.

Please can someone help to resolve this?

Thank you in advance

[madasaf1sh]

@amjedm 

o2 only report data as they are legally required to and your credit score is a fictional number generated by Expiran etc to sell you services. 

Companies look at your credit file...

The best and easiest thing to do is log a dispute with the CRA's and they will ask o2 to investigate.

edited text as put in wrong place

[Bambino · Accepted solution]

@amjedm If you think O2 has had something to do with your credit score you should contact the Credit File Referrals Team. Below are the only methods to use:

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

[madasaf1sh]

if done via the CRA then they can put a notice of dispute on as well as soon as you log it as a disputed entry, whereas o2 won't....