Solved: O2 Extra

KDSaunders · ‎24-07-2024

Having recently signed up to O2 I note that in MyO2 I have a choice of 'Extras' available to me. The only one that remotely interests me is the Amazon Prime offer of 3months free then £8.99 a month. I currently have Prime so wouldn't be able to add it, but does anyone know if I could cancel my existing Prime membership, then add the O2 Extra?

Thanks

MI5 · ‎24-07-2024

@KDSaunders

You need to cancel first with Amazon, then apply the O2 extra at the end of the current month with Amazon.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-07-2024

@KDSaunders

You need to cancel first with Amazon, then apply the O2 extra at the end of the current month with Amazon.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

KDSaunders · ‎24-07-2024

Excellent, thank you for that!

MI5 · ‎24-07-2024

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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