O2 CONTENT LOCK TOO STRICT

[Anonymous]

I had the content lock put on my phone yesterday and have had no choice but to have it taken off again...The filter is just TOO strict. It's so strict I couldn't access basic shopping websites like boots.co.uk or check footie scores on sky sports website for example...Other network providers have different content lock settings ie STRICT or MODERATE.If o2 had these settings then the content lock would be far more practical.
To all who read if you agree please reply.The more people in agreement the more likely changes will be made...Most parents want to protect their children from certain content but this lock is so strict it may as well block the Internet altogether.

[Anonymous]

Hi

I had the 18 age restriction removed as I needed to access some betting sites at the time.

However I support any filter that stops certain content from reaching minors.

O2 help link http://www.o2.co.uk/help/everything-else/age-restricted-content-and-age-verification

You do have this option "Sometimes we might block a site by mistake – if you think we've blocked something unnecessarily, or we've missed an inappropriate website, you can ask us to review the website by getting in touch with customer services."

[jonsie]

There are many threads on this since it was introduced and most people have it removed. Personally I think the default should be off and then up to parents to have it applied when buying either a contract or P&G phone for their children. Sadly, through ignorance or apathy many don't which is possibly why O2 are being responsible.

I do however think the filters should be rethought and quickly, too many innocuous sites are blocked.

[Cleoriff]

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@jonsie wrote:

There are many threads on this since it was introduced and most people have it removed. Personally I think the default should be off and then up to parents to have it applied when buying either a contract or P&G phone for their children. Sadly, through ignorance or apathy many don't which is possibly why O2 are being responsible.

I do however think the filters should be rethought and quickly, too many innocuous sites are blocked.

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Is this Content lock something you have to download then @jonsie ? I have never thought much about it before as my phone is for me and not minors so I would have no use for it.....

However if I had it and it blocked sites like Amazon or anything else I use regularly...i could see me binning it as well...:smileysad:

[Anonymous]

So a few good points made, although it doesn't happen often I'm going to disagree with u on this one @jonsie , I agree it should be on by default and then if u want have it removed...

As for the points raised before here I come with the terms and conditions (I know, I need to get a life...)

Age restricted content

To protect children, young people and vulnerable people, we block access to 18+ content which is classified by the BBFC (British Board of Film Classification), in accordance with the OFCOM code of practise and UK and EU regulation.

If a site has been rated 18+ you won't be able to access it without giving us proof of age.

Blocked sites

Sites are normally considered 18+ because they contain content such as pornography or violence, or relate to illegal activity such as hacking, phishing, hate and drugs.

Sometimes we might block a site by mistake – if you think we've blocked something unnecessarily, or we've missed an inappropriate website, you can ask us to review the website by getting in touch with customer services.

I've underlined the two key things that I think @Anonymous commented on. The way web sites get block is either because they have a +18 certificate or in error.

The +18 certificate, well...It's the law, what can I say, it has to be barred. If it is a mistake all u have to do is ring customer services and if It's agreed it's been blocked in error it will be corrected in 4 working days, so if this is happening with you @Anonymous it needs to be flagged.

[jonsie]

Whilst I agree with you to a certain point @Anonymous my main concern is that the filter needs to looked at and improved. When sites like sky sports and other perfectly innocent sites get blocked it can be infuriating.

Unfortunately O2 have no idea if the phone, be it contract or pay and go is purchased for a minor who needs to be protected or for someone of advancing years who has no need of protection.

It is the type of filter that needs to be looked at in my opinion. Yes, it's easy to get removed but more people would leave protection on the phone if only the correct type of sites where blocked.

For example, as in the  OP...Little Johnny complains to daddy that he can't get onto sky sports, daddy calls up and has the block removed and then little Johnny can now access the type of sites that daddy doesn't want little Johnny seeing...you see what I'm getting at?

[viridis]

It amazes me still to this day, that with the content filter on, genuine health advice sites aimed at teens are blocked but twitter is not.
Twitter is at LEAST 70%filth.

[Anonymous]

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@viridis wrote:
It amazes me still to this day, that with the content filter on, genuine health advice sites aimed at teens are blocked but twitter is not.
Twitter is at LEAST 70%filth.

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Really.

Must admit tho I only use Twitter to follow some blog sites etc. 

[jonsie]

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@viridis wrote:
It amazes me still to this day, that with the content filter on, genuine health advice sites aimed at teens are blocked but twitter is not.
Twitter is at LEAST 70%filth.

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I have to agree, it seems anything goes on there and much of it very distasteful!

[Cleoriff]

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@jonsie wrote:

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@viridis wrote:
It amazes me still to this day, that with the content filter on, genuine health advice sites aimed at teens are blocked but twitter is not.
Twitter is at LEAST 70%filth.

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I have to agree, it seems anything goes on there and much of it very distasteful!

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As well as a hell of a lot of trolling...