O2 Ask mini review

[Anonymous]

O2 Ask

O2 Ask is a new service designed to replace the now defunct TU app which allowed customers with little or no signal to be able to call or text over their WiFi connection with their allowances. You can download it via your phones App Store. 

Overall Look

It looks very smart & looks the same as all the O2 apps. I like the new style of menus in this app compared to the myo2 one. Much clearer & easier to view especially data allowance. Although when you click on something it can take a while to load as it’s very slow. The menus look nice & simple. 

SMS function 

I primarily tested this app to see if the sms would work over WiFi considering I already have an excellent o2 signal in my area but some areas I frequent may occasionally need WiFi Calling so this was a welcome add. The function does take a little bit of working out but make sure your contacts that you want to text have the same app downloaded on their phone otherwise you can send but you won’t receive their replies. 

My Thoughts

Its a nice app but I think I’ll stick to good old myo2 for my account & WhatsApp for sending messages over WiFi

[Anonymous]

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@Cleoriffwrote:

@AnonymousCould you provide a link to the post by @MI5 please?

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https://community.o2.co.uk/t5/Pay-Monthly/Accounts/m-p/1110935#M146537

[Cleoriff]

Thank you.

[MI5]

There was an announcement which was withdrawn and we did discuss it at the start of the week.

[Cleoriff]

As I recall, it was something on the carousel and then removed??

There has been nothing official though?

[MI5]

There was from Chris but them removed as I said above and the last time it was discussed.

[Anonymous]

Why was the announcement removed 

[Cleoriff]

Yes, I'm not arguing about any of that. Some of us saw it on the carousel then it was gone.

My point is we have had NO official announcement about this really important app from Admin.

This is the way we hear about new developments. Always has been

[MI5]

No idea?

[gmarkj]

The announcement was withdrawn as there were questions about it - not sure what or from who.
I had posted a link to a google cache version but it was removed as well.
I grabbed a copy of the app as it is on the Play store.
It seems to be a cross between My o2 and Tu - it has your bill/usage on but you can also call and text from it.
The blurb says you can call or text UK numbers using WiFi - perhaps this is the famed Tu replacement?
The only difference is that you can only use it if you have a pay monthly account with one number. So if you are PAYG or business it won't work - personally I would try it, but that is just me...
It also stores chats with live chat, but that and the text/call function are the only things that differ from My o2.

[Cleoriff]

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@Anonymouswrote:

Why was the announcement removed 

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Because they weren't ready to announce it. It was put on the carousel in error