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Level 1: Joiner
Posts: 1
Registered: ‎14-11-2018
Accepted Solution

Number wasn't activated

Hello,

my number wasn't activated and. Mustbe activated by 20.10.2018. Today is 15.11

So what have I do? How can I activate the Sim-number if I do live in abroad.

Thanks 4 your help advanse.

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Posts: 9,831
Topics: 105
Ideas: 2
Registered: ‎11-04-2012

Re: Number wasn't activated

Call the number, see if it has been reassigned. If it is still not in use, call O2 Customer Services, https://www.o2.co.uk/contactus
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Posts: 78,738
Topics: 705
Registered: ‎14-01-2013

Re: Number wasn't activated

@Number

Activating your sim advice here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If you are having problems then you need to contact customer services https://www.o2.co.uk/contactus

Or you could try live chat in the contact us link

Best of luck and welcome to the forum Welcome

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Posts: 74,732
Topics: 558
Solutions: 3,476
Registered: ‎04-01-2009

Re: Number wasn't activated

If it's a new payandgo sim you need to top up.

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Former Staff
Posts: 5,421
Registered: ‎18-04-2018

Re: Number wasn't activated

Hi @Number, did you get a chance to look through the advice above? How are you getitng on with this?

 

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