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Nuisance texts

Andy1515
Level 1: Joiner
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Hi 

I had to change my phone number due to nuisance calls. This was successful but 'unwanted contacts' can still send me texts messages on the old number. When I text someone this is also stating my old number...  can someone please help? Thank you!

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MI5
Level 94: Supreme
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@Andy1515 

Check your number in Settings >Phone >My Number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Andy1515
Level 1: Joiner
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Still no joy! Number is my new number. ..ahhh

Message 3 of 4
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MI5
Level 94: Supreme
  • 144064 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

@Andy1515 

Try resetting your network settings and if that doesn't work, go in store for a sim swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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