Solved: Re: Not happy

Yam · ‎16-01-2019

I did applied my o2 open (discounts) through customer service care before more than 1months ago and the lady said it gonn be aply by 15th of December but still I haven’t get any o2 open discount yet and I did my order at the same time but they never responded me about my 02 open nd for my order I’m too disappointed and I’m not free all the time to keep ringing them. I am sad now to swishing on with 02

MI5 · ‎16-01-2019

@Yam follow the help here to apply https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-01-2019

@Yam follow the help here to apply https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎16-01-2019

It's over a month ago so you now need to speak with customer service I'm afraid on 202.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎17-01-2019

Hi @Yam, did you get a chance to check in with Customer Services on this? Did the information above help, or do you need further support with this? If you're still stuck despite @MI5 and @jonsie's advice, we could try to gt someone on our end to look into it with you

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Yam · ‎03-10-2019

It’s says they provide 4g networks but still im fedup with this slower network not happy with your network

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