cancel
Showing results for 
Search instead for 
Did you mean: 

Noisy O2telephone lines

watters1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I've called numerous times today in the hopes of speaking to someone in the sales team as I'm looking to add a new device to my plan. All four telephone calls have been answered and the background noise is so extreme, that each time I've had to end the call. It's obvious that staff are working from home as I'm having to talk over children, dogs, televisions etc. Such poor service. 

Message 1 of 3
434 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 93935 Posts
  • 610 Topics
  • 7017 Solutions
Registered:

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Try the direct numbers from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Message 2 of 3
423 Views

Oxonian
Level 33: Firestarter
  • 9124 Posts
  • 209 Topics
  • 26 Solutions
Registered:

@watters1 

 

Depending on your location and why you want to speak to someone, a visit to an O2 retail store might be an option. 

Message 3 of 3
400 Views