No service

[JC]

All day I’ve been unable to send/receive text messages and am also unable to use any web apps e.g google maps, what’s app, Internet, etc. Are there system problems? 

[Cleoriff]

Hi @JC

Have you checked your network https://status.o2.co.uk/

There may be a mast down in your area

[MI5]

@JC so e other things to check here too https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

[JC]

Yes, have checked that. Also turned phone on and off many times during day. Still no joy

[jonsie]

Have you checked in My O2 to see if there are any account problems?