on 08-05-2021 06:57
on 08-05-2021 08:33
I'll ask one of our account advisors to help here @O2Georgina are you able to assist @RavenGoku?
Veritas Numquam Perit
on 08-05-2021 08:45
on 08-05-2021 08:45
Thanks for the tag @Cleoriff .
@RavenGoku To discuss anything that is related to o2 recycle we would advise you to contact the recycle department direct.
You can contact them on 0845 505 02020, They are open monday-fridays 8am-8pm, saturdays 9am-6pm and also sundays 10am - 4pm
on 08-05-2021 08:51
on 08-05-2021 08:55
on 08-05-2021 08:55
@RavenGoku I understand that this may be a frustrating situation for you,
However we dont have access to any systems that the recycle team use so we wouldnt be able to see any information they have provided you.
The best option would be to discuss this with the recycle team direct.
on 08-05-2021 09:02
08-05-2021 09:28 - edited 08-05-2021 09:28
08-05-2021 09:28 - edited 08-05-2021 09:28
I'm sorry i am unable to give you any further information, as the recycle team are a different department,
If you like i can send you a private message to fo through security and i can call them and transfer you through, Would you be happy to do this?
on 08-05-2021 09:32