Solved: No order confirmation

lewisd989 · ‎12-06-2018

I ordered some apple airpods yesterday but have had no order confirmation and the money has been taken from my bank account.

When will my order arrive?

MI5 · ‎12-06-2018

Hi @lewisd989

This isn't customer services so we wouldn't know, sorry.

Please contact them directly http://www.o2.co.uk/contactus

Once you get your dispatch details, you can find tracking help here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-06-2018

Hi @lewisd989

This isn't customer services so we wouldn't know, sorry.

Please contact them directly http://www.o2.co.uk/contactus

Once you get your dispatch details, you can find tracking help here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-06-2018

Someone else had an issue with an airpods order last week. I believe those in that thread were supplied by Brightstar but were out of stock.

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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