cancel
Showing results for 
Search instead for 
Did you mean: 

No order confirmation but money taken

JackEddy
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I ordered the galaxy buds3 pro and the money has been taken from my bank account but there is nothing showing in my orders page and I haven't received any kind of email confirmation.

Message 1 of 2
332 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 127637 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@JackEddy 

The money is in a holding account in your bank until O2 do a credit check. If they accept your order, they will take the money. If not, it will be returned to your bank usually within 48 hrs.

Don't expect anything to happen over the weekend.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
329 Views