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No mobile broadband connection

Ags
Level 1: Joiner
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Hi.. Even with turned of WiFi my mobile broadband its not working. Any ides why? 

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pgn
Level 74: Whizz kid
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Are you asking why your phone won't use the O2 4G or 5G data service when you disable your WiFi on the phone?  What type of phone is it?

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