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on 26-02-2023 14:18
No internet in Spain need data for Maps
please advise.
On arrival received O2welcome text and unlimited roaming we have no internet connection.
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on 26-02-2023 14:23
Some things to try:
1 - Reboot phone. (or toggle airplane mode).
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Turn off 4g (use 3g)
5 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-02-2023 14:23
Some things to try:
1 - Reboot phone. (or toggle airplane mode).
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Turn off 4g (use 3g)
5 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-02-2023 14:24
No data
These are some tips to try :
- Reboot phone.
- Manually search for a different network
- If using an iPhone, change data apn to mobile.o2.co.uk
- Call customer service to check for any roaming bars
- Or if you message O2 using the social media links below, they should be able to help you with this
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26-02-2023 14:25 - edited 26-02-2023 14:25
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26-02-2023 14:25 - edited 26-02-2023 14:25

