No Cafe Nero offer after the App being upgraded

[Anonymous]

Hi

I cannot find the Cafe Nero Tuesday offer in my O2 Priority app after it's upgraded automatically yesterday.

I tried to uninstall and reinstall and it doesn't work.

Does anyone have same issue?

Thanks

Ray

[adamtemp64]

showing on my ios app also updated

[Anonymous]

Thanks. It's showing on my colleague's ios device as well.

But I tried on both IOS and Andriod with two different O2 number and I cannot see on both.

I also tried to log in from the Laptop and I cannot see the offer.

If only happens to one nubmer and one device, I won't ask. But it happens on two numbers and two different devices.

Kind regards

Ray

[adamtemp64]

strange one @Anonymous perhaps one to be fed back to o2 @Marjo

[Anonymous · Accepted solution]

OK.

I figured out myself, somehow.

I uninstall the app again. Then restart my mobile phone. Then install the app again. Then re-register. Got the verification code, then logged in.

Now the offer is appearing.

Done with both IOS and Andriod.

[Anonymous]

It didn't work if uninstall and re-install without restarting the mobile phone.

It seems there are cache in the mobile phone memory which is still staying in the previous day, i.e. last time used.

Both my ios and andriod had O2 Priority on Monday, then no activity since then.

[adamtemp64]

@Anonymous at least you got it working now enjoy a drink

[Marjo]

Glad to hear you got it working @Anonymous!

[Anonymous]

No go for me, reinstalled, restarted, even on web version, nothing.

[Anonymous]

It loaded for me but when I went to use it it disappeared from my app. The store said they had been experiencing problems all day and the codes weren't working on the tills either.