No 4G just H+

Tot1984 · ‎03-03-2023

I cannot connect to 4G. I have recently moved from ID mobile to which I had no issues at all, but now with O2 and nothing but problems. I haveno idea what to do and the advisors don't help at all. Any help?

Cleoriff · ‎03-03-2023

@Tot1984

Check these guides

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it

Veritas Numquam Perit

MI5 · ‎03-03-2023

@Tot1984

Ask O2 to check they have enabled 4g on your account.

You can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎04-03-2023

@Tot1984 You have 14 days to change your mind: Returning your device | Help & Support | O2

I DO NOT WORK FOR O2

Breanna · ‎06-03-2023

Were you able to get this sorted @Tot1984?

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