Next day delivery

[Aw1990]

I paid for next day delivery for some air pods, i was told they would be with me 0800-2000 on my selected day but they have not arrived, I have checked on dpd who say my parcel is in their centre for delivery on Monday where do I stand on compensation on this ? 

[Cleoriff · Accepted solution]

Hi @Aw1990 

You will be able to claim your charge for next day delivery. You need to contact O2.

All numbers in this guide Guide: Coronavirus Community Help and Support 

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.