This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

News Samsung watch 6 and same problem again

Ahextall
Level 1: Joiner
  • 17 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎17-10-2023 20:13

on ‎17-10-2023 20:13

Guys I have a new watch 6. It took me months to get my Samsung working with O2 and now the same problem again. 

 

In non Bluetooth mode and pure LTE mode the SIM card says 'not provisioned for Voice" ?   The other eSIM card has been disabled and no longer registered but my new sim is still not set up correctly on the 02 network.  I've coped all the settings directly from the old phone to the new so there shou d be no issue.  I get the 4g logo and 3 bars bit no calling.   Fails every time.   Need some help.   Thanks 

 

 

Message 1 of 3
1,035 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎17-10-2023 20:26

on ‎17-10-2023 20:26

@Ahextall 

All we know here Guide: Connecting your Samsung Smartwatch 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
1,030 Views
0 Kudos

Ahextall
Level 1: Joiner
  • 17 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎17-10-2023 20:44

on ‎17-10-2023 20:44

Thanks.  I'll try this after tomorrow when I retest.   There was a new setting in the software that I've now enabled. 

Message 3 of 3
1,026 Views
0 Kudos
Top Kudoed Authors
View All
Top