New xbox - pay early

[Bishbaahbosh]

So I've bought a new xbox paying £10 a month for the next 24 months, I plan on paying it off in just a few months. Is there somewhere in the app I can make early/higher payments, I get paid weekly so would be paying each Friday, is the only way to do it to call O2? Or is there a simpler way?. 

[MI5 · Accepted solution]

@Bishbaahbosh 

You gave to call payment management to make addition device payments.

To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

[Bishbaahbosh]

That's great appreciate the help and appreciate you including the number to call. 

[MI5]

You're welcome

[Dothrakigirl19]

You can pay off earlier online. Tho I’ve been having issues with that the last two weeks

[madasaf1sh]

@Dothrakigirl19 

You cant pay off the CCA online you need to pay it over the phone, o2 have never allowed device or accessory plans to be paid off online..

[Dothrakigirl19]

Yes they do, 

 yes they do, because that’s how I’ve been paying the extra off.