New to O2 and have two quick questions...

[Anonymous]

Hi I have just joined O2 and am trying to set up the 'Blue book' to back up all my contacts but my phone (Samsung Galaxy SIII) isn't in the drop down menu or pictured. Does my phone support this service ? Also, I am on a pay monthly contract and am off to Spain for the weekend- will my phone work automatically like my old Orange did or do I have to get the International Call Bar lifted or something ? Grateful for any advice. Cheers ! Sarah

[jonsie · Accepted solution]

Bluebook is old and and a complete waste of time. Back up all your contacts to your Google account.

The phone should work automatically in Spain. Check in My O2 that you have O2 travel activated as a free bolt on.

[MI5]

I'd advise calling 202 to let O2 know you are travelling abroad, esp as you are a new customer, however, your phone should work automatically when there and you'll be on very favorable O2 travel rates. http://international.o2.co.uk/internationaltariffs/travelling_abroad
Re Bluebook - I'm not sure it still exists anymore but all your contacts will be backed up to your Google account anyway (if you copy them to your phone memory).

[Anonymous]

Fantastic ! Thanks guys x

[Anonymous]

Thanks ever so much ! x

[perksie]

Also turn off your O2 voicemail before leaving the UK.

[Rycal]

Your services will work fine.  For outgoing calls you will pay a 50p connection charge then it comes out of your minutes allowance (up to one hour).  I would also advise turning off your data,  use wifi if possible. 

[MI5]

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@Anonymous wrote:

For outgoing calls you will pay a 50p connection charge then it comes out of your minutes allowance (up to one hour). 

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This is no longer the case. The 50p connection charge is all you pay for upto 1 hour of your call. Your UK minute allowance is untouched.

[Rycal]

Indeed, you are quite correct. I don't work in sales (thankfully, lol) but this will be handy to know.

[MI5]

Apparently it was all part of the March 26th change (along with the reduction in data to 15mb a day) which O2 forgot to tell it's customers about