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New sim

Olivia5
Level 1: Joiner
  • 2 Posts
  • 2 Topics
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Registered:

on ‎30-10-2023 11:15

on ‎30-10-2023 11:15

I swapped to a new sim 3 days ago. I was told my old number would transfer to my new sim and it still hasn’t. When will my old number process onto my new sim?

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MI5
Level 94: Supreme
  • 152118 Posts
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Registered:

on ‎30-10-2023 11:34

on ‎30-10-2023 11:34

@Olivia5 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎30-10-2023 12:05

on ‎30-10-2023 12:05

Well nothing would happen Saturday and Sunday, so probably today or tomorrow.

Contact them to check

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

on ‎30-10-2023 12:10

on ‎30-10-2023 12:10

@Olivia5 

Unless you have been given a date, which I assume not, you need to make contact with O2 to get one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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