New samsung ear buds

[samisalona]

Hi, I have been chasing them from almost 6 months to claim my galaxy buds but they keep raising the request with Samsung and nothing happens. O2 has become so useless that I will now have to think about leaving them.

[Enlli]

@samisalona Four Posts on older threads, but sorry to say that there is no one from O2 here to help you

[Oxonian]

@samisalona 

This might help :-

Guide: Gift with Purchase  

[Cleoriff]

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@samisalona wrote:

Hi, I have been chasing them from almost 6 months to claim my galaxy buds but they keep raising the request with Samsung and nothing happens. O2 has become so useless that I will now have to think about leaving them.

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@samisalonaIf you have been trying for 6 months, I'll tag our manager @Dave-O2 who will help you. You will have to wait a week though as he is on annual leave until a week on Monday.

[Dave-O2]

Thanks @Cleoriff 

@samisalona So i can check this out, can you please drop me a PM with some further details?