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@Joewithiutthee You need to persevere with customer service. Calling from 8-8.30 am is the best time to avoid a long wait.
Edit: There is apparently a problem getting through to CS at the moment, so probably best to wait until the morning anyway.
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Hi @Joewithiutthee, did you get a chance to talk to Customer Service since you last posted? If you need more help with this, we also have a Guide: How to change your mobile number that you migth find handy 
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