New ohone

[Higgins]

I bought a new phone yesterday and got a Confirmation number however I’ve had no emails with the account I bought it through and I can’t get hold of customer service it just cuts off

[Cleoriff · Accepted solution]

Hi

If you want to call O2 re the status of your order then all numbers are in this guide Guide: Coronavirus Community Help and Support 

Best one to try is 0800 587 4005

[Higgins]

Thankyou ! I’ll give it a try

[Cleoriff]

Best of luck @Higgins